1. WHO WE ARE

The WFHA (Wood Fuel Heating Association) is an industry association serving Great Britain and Northern Ireland.

For any questions about this Privacy Policy or how we handle personal data, please contact:
Email: info@wfha.co.uk

The WFHA is the data controller for personal data collected through this website.

2. Information we collect

When you contact us using the website enquiry form, we collect:

• Your name

• Your email address

• The message you submit

We do not collect any other personal data through this site.

3. How we use your information

We use the information you provide solely to:

• Respond to your enquiry

• Communicate with you in relation to that enquiry

We do not use enquiry data for marketing purposes and we do not add enquirers to mailing lists.

4. Lawful basis

We process personal data submitted via our enquiry form under the lawful basis of legitimate interests, specifically to allow us to respond to enquiries sent to the WFHA.

5. How long we keep information

We retain enquiry data only for as long as necessary to deal with the enquiry and any related, reasonable follow‑up.
Information is reviewed periodically and deleted when no longer required.

6. Sharing of information

We do not sell or share personal information.

Your enquiry may be processed by:

• Our website hosting provider

• Our email service provider

These services are used strictly to enable communication and website operation.

7. Data security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse.

8. Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion

• Object to or restrict processing in certain circumstances

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk” 

The WHFA registration number is ZC078932

9. Updates to this policy

This Privacy Policy may be updated from time to time.
Any changes will be published on this page.